Visitor Assistant

Organisation: The Scotch Whisky Experience

Salary: £11.45 per hour increasing to £11.90 with experience

Location: The Scotch Whisky Experience, Edinburgh

As a Visitor Assistant you will be a dynamic storyteller and passionate about creating memories!

What will you be doing?
Proactively welcoming customers and proudly promoting our tours
Efficiently operating our box office till and offering advice to customers
Enthusiastically leading tours, ensuring everyone has a memorable experience
Assisting at our Scotch whisky bar and giving knowledgeable recommendations
General housekeeping to keep our bar, tour and shop looking their best!
You will be busy; on your feet all day and you will be learning lots! Our friendly visitor assistants will look after you and encourage you to reach your full potential through regular training and coaching

What about you?
A confident, outgoing storyteller with a natural character
An engaging communicator overflowing with a warmth of spirit
An inquisitive, keen learner with a thirst for knowledge
A Scotch whisky ambassador bringing a blend of enthusiasm and devotion
A hardworking, flexible problem solver determined to raise the bar
A cheerful presenter always ready for a double measure of fun!

What about us?
We are a team of friendly and passionate storytellers in a five-star visitor attraction, and our vision is to make the world fall in love with Scotch whisky! Why not have a look around our website, or to get a better feel for our team’s enthusiasm, expertise and personality, why not read our blog?
Our visitor assistant team work together to connect everyone- from absolute beginners to connoisseurs- with Scotch whisky.

Do you think you’d bring something special to our team? Then we’d love to hear from you! Maybe you’ve worked in tourism before, or perhaps you speak a foreign language. If so, your application will really stand out. But this isn’t essential; just tell us why you’d love to join our team.
Please send your application to

Application Deadline: Sunday 19/02/2023