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Thank you for joining us!
After a three-year hiatus, we were thrilled to welcome just under 300 delegates to Perth Concert Hall for a day of inspiring speakers, invaluable insights and unparalleled networking opportunities.
Delegates
Access the full delegate list here.
Speaker Presentations
All available speaker presentations can be viewed below:
- Creating Extraordinary Experiences: The Benefits and Opportunities of Premiumisation – Victoria Taylor, Senior Experience Advisor, Consultant and Designer
Access the presentation here >> - Mystery visitor programme Results: Challenges & Opportunities for Scottish Visitor Attractions – Jon Young, Director of BVA BDRC & Diana Meterna, Associate Director of BVA BDRC
Access the presentation here >> - Creative Catering: Delivering a Great Experience & Healthy Profit – Robert Wetherell, Head of Events & Catering at Natural History Museum
Access the presentation here >> - “Pay what you please”: How a Change in Business Model has Impacted the Scottish Deer & Wildlife Park – Sarah Rice, General Manager at the Scottish Deer Centre
Access the presentation here >> - Maximising Commercial Income at English Heritage – Lycia Lobo, Commercial Director at English heritage
Access the presentation here >> - A Technology Overhaul: To Deliver a First-class Customer Experience and Commercial Growth at Royal Botanic Garden Edinburgh (RBGE) – Rod Barlow, Founder & CEO of Rod Barlow Consulting & Kari Coghill, Directory of Enterprise & Communication at RGBE
Access the presentation here >> - Letting the TV Cameras in: Top Tips for Filming Success at Cultural Venues – Abbi Ollive, Head of Marketing & Visitors at Castle Howard
Access the presentation here >> - Unleashing the Power of Chat GPT & AI – Stephen Whitelaw, Digital Marketing Consultant & Social Media Evangelist
Access the presentation here >> - Historic Royal Palaces: How to Create a Positive Visitor Experience – Rachel Mackay, Head of Hampton Court Palace at Historic Royal Palaces
Access the presentation here >> - Dynamic Pricing on Trial: Does Dynamic Pricing do More Harm than Good? – Robin Cantrill-Fenwick, Chief Executive of Baker Richards
Access the presentation here >> - The New You: Inspiring Healthy, High Performance – Jenny Campbell, CEO of The Resilience Dynamic
Access the presentation here >>
Find out more about The Resilience Dynamic here.
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Trade Exhibitors:
With special thanks to our partners and sponsors:
